Deleted entry without a reason

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posted by JackSalvadori
STAFFMOD
on april 7, 2025 at 6:14 AM

Hi, I received this notification a month ago and my film was deleted, despite being a legit credit. I have no idea what "new content guidelines" we did not meet. I need to update the release date since it's premiering in a big festival in the upcoming months, so I'd really need them to restore the title. I would rather not create a new one as it would create a double on Letterboxd, and we already have reviews there.

"This is just a friendly note from the content moderators at TMDB. The entry you created titled "Blondi" was deleted. This title did not meet our new content guidelines. If you have any questions about this deletion, feel free to reply to this message."

I had questions but despite my messages and emails, I didn't hear back in over a month.

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softpillow je odgovoril

STAFFMOD

dne april 7, 2025 ob 7:03 PM

@rubylane said:

Just to add, I think the wording of that email could be improved to prevent misunderstandings: currently it can be read as 'new' content guidelines (giving an impression that the content guidelines have been updated), while actually those are guidelines that relate to 'new content'. The neeed for a professional release (film festival, theatrical etc) has been part of the guidelines for a very long time.

Lol I did not even catch that that was where some of the confusion was coming from! Yeah that is an unfortunate case of wording that can be easily misunderstood. its a bit clunkier but perhaps "guidelines for adding new content" or maybe just "guidelines for adding content" would be better.

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