Hello, I would like to add a photo to the profile of Sveva Platti on TMDB (https://www.themoviedb.org/person/4282294-sveva-platti). However, I can't find an option to upload an image. I am logged in with my account but I can't see the button to upload the photo. Is there a special permission level required to add photos, or is there another way to do it? Thank you in advance for your help! Francesca
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superboy97 的回复
于 2025 年 03 月 26 日 5:37上午
You need to click on the + sign on that page with a computer (this doesn't work with a smartphone).
Francescazoppi 的回复
于 2025 年 03 月 26 日 7:57上午
Hi, Thank you for your response, but unfortunately, the issue persists. I have already tried uploading the profile photo from a computer, but I still don't see the option to add the image (the "+" sign is not appearing). Is there another reason why I don't see the upload option?
Travis Bell 的回复
于 2025 年 03 月 26 日 11:03上午
Hi @Francescazoppi, we do not support uploading images on mobile. You have to be on a desktop. I suspect that's the issue.
Francescazoppi 的回复
于 2025 年 03 月 26 日 11:07上午
Hi,
Thank you for your reply. However, I am already using a desktop computer, not a mobile device. Despite this, I still don’t see the "+" button to upload an image on the profile page. Could you please clarify if there are any specific requirements or permissions needed to enable this option?
Thank you for your help!
superboy97 的回复
于 2025 年 03 月 26 日 11:07上午
Look at this picture.
Francescazoppi 的回复
于 2025 年 03 月 26 日 11:33上午
Thank you for the screenshot. However, when I check the profile page, I only see this: https://www.themoviedb.org/person/4282294-sveva-platti/changes. The "+" button to upload an image does not appear.
superboy97 的回复
于 2025 年 03 月 26 日 11:37上午
On top of that page, you click on the "Media" menu and choose "Profile".
I have given the direct link to you in my first message above.
superboy97 的回复
于 2025 年 03 月 27 日 7:10下午
Apparently, you have been able to add the image.
Closing here.