You need to click on the + sign on that page with a computer (this doesn't work with a smartphone).

Hi, Thank you for your response, but unfortunately, the issue persists. I have already tried uploading the profile photo from a computer, but I still don't see the option to add the image (the "+" sign is not appearing). Is there another reason why I don't see the upload option?

Hi @Francescazoppi, we do not support uploading images on mobile. You have to be on a desktop. I suspect that's the issue.

Hi,

Thank you for your reply. However, I am already using a desktop computer, not a mobile device. Despite this, I still don’t see the "+" button to upload an image on the profile page. Could you please clarify if there are any specific requirements or permissions needed to enable this option?

Thank you for your help!

Look at this picture.

Thank you for the screenshot. However, when I check the profile page, I only see this: https://www.themoviedb.org/person/4282294-sveva-platti/changes. The "+" button to upload an image does not appear.

On top of that page, you click on the "Media" menu and choose "Profile".

I have given the direct link to you in my first message above.

Apparently, you have been able to add the image.

Closing here.