The Movie Database Support
Support → API Support
Application Details Not Reflecting in Commercial API Upgrade
posted by applejackerzSTAFFMOD on March 25, 2025 at 12:19 PM
I recently updated my application details (name and description) in the API Details section of my account. However, when accessing the Commercial API upgrade page, I notice that these updates are not being reflected - the page still shows my previous application name and description.
I would like to proceed with upgrading to the Commercial API, but I want to ensure that my application is properly represented with its current information during the upgrade process.
Reply by Travis Bell
on March 26, 2025 at 11:22 AM
Hi @applejackerz,
You can update the details in the subscribe form. The details there and in the "API Details" page are separate records in the database.
Reply by applejackerz
on March 26, 2025 at 11:26 AM
@travisbell , I can't update the application name, application URL, type of use, or application summary in the subscriber form. They are all grayed out. Could you please help here?
Reply by Travis Bell
on March 26, 2025 at 12:32 PM
Just to make sure we're talking about the same page, you're saying the form details here, are greyed out?
Reply by superboy97
on March 26, 2025 at 12:39 PM
Looking on my page, I can confirm that the 4 top fields are greyed out.
Reply by applejackerz
on March 26, 2025 at 12:45 PM
@travisbell Correct, we are talking about the same page @superboy97 thank you for checking as well!
Reply by Travis Bell
on March 26, 2025 at 12:50 PM
Ok, thanks. Let me take a look and see what we can do.
Reply by Travis Bell
on March 26, 2025 at 3:41 PM
We just pushed some fixes, how does it look now?
Reply by applejackerz
on March 26, 2025 at 3:44 PM
@travisbell perfect - i see the updates went through. Thank you!